Your Ford, Your Way

You shouldn’t have to settle. Custom order any of these vehicles and choose the available features that fit your life. If you’re looking for something else, we offer convenient, dealer-direct custom ordering.

FAQs
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FAQs

We’re here to help answer any questions. Feel free to read over our Frequently Asked Questions below.


Can I order vehicles other than the ones shown on this page?

As vehicles are updated from one model year to another, there are times when orders are accepted and times when they are closed. If you do not see your preferred vehicle here, please contact us for help.


How do I order a vehicle?

Submit your request by clicking "Start Your Custom Order" and include vehicle preferences in the comments section. A dealership representative will contact you to  verify your desired vehicle, explore potential incoming stock and then arrange to submit your order to Ford.


How long will it take to have my vehicle delivered?

Lead times will vary by model and configuration but Ford will make every effort to expedite your order.


Is there an extra cost for ordering a vehicle?

Final sale prices are all negotiated between the customer and dealer but Ford does not charge extra for customer orders.


Is my ordered vehicle eligible for Ford incentives?

Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.


If I would like to finance my purchase or lease my ordered vehicle, how can I do that?

Our dealership would be happy to help explain your options and help you arrange financing.


Once my vehicle is ordered, how can I track it?

Once your vehicle has been assigned a VIN, you can track your order using this website:  https://shop.ford.com/vehicleordertracking#/


Where and when would I get my VIN to track my vehicle?

Your dealership representative will be able to provide you the VIN once it's been established.


How will I be notified when the vehicle is being delivered?

Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale and schedule a convenient time and location for final delivery to you.


Start Your Custom Order

Custom Order Your Next Ford Truck or SUV at Oracle Ford

Have you been looking to invest in a new car, truck, or SUV from Ford? We don't blame you-the Ford lineup certainly has numerous new and exciting innovations in the works for the latest model year. Luckily for you, we have a custom ordering program that can help speed the new car shopping process along and enable you to reserve your dream car in a few minutes. To get started, please consider stopping into our dealership to visit with the sales staff. They will walk you through the process if you need help. Or, you contact us through our website and set up a time to come in. We will help you shop for new models and get your order set up in no time.

When you contact us, we will discuss the approximate timeline when your vehicle may be ready, as you will be ordering and reserving a model ahead of time. We can also walk you through what package, trim level, and other customization options are available, as well as the necessary deposit on the vehicle when you are ready to order.

Oracle Ford Proudly Serves Oracle, AZ Shoppers New Ford Options

If you've been looking for a new truck or SUV, you may have noticed it can be difficult to find the breadth of options in new inventories around Arizona and the United States in general than it was in previous years. That's because our country is currently experiencing an inventory shortage for new models. Here at Oracle Ford, we're mitigating this challenge with our custom ordering program, so you can still get your hands on those new models you want most before they even make an appearance on our lot. Our job is to make sure you don't have to make any compromises on your new car purchase-that's a big investment. We strive to make the process as smooth and streamlined as possible.

You'll find numerous makes and models in our inventory ranging from SUVs like the Ford EcoSport, Escape Bronco, Bronco Sport, and Explorer to trucks like the Ford Ranger, F-150, and even the new Ford Maverick. Those shopping for an electric model should consider the Ford F-150 Lightning or the Ford Mustang Mach-E.

Value Your Trade-in with Our Team Easily

Those shoppers who want to custom order a new Ford but also want to trade in their existing car and apply its value to their new purchase have numerous options. You can easily value your trade-in on our website in just a few minutes and then come into the dealership for a quick in-person appraisal expedited by the online information you previously provided. You'll also love that you can sell your current vehicle to us without any commitment to purchase a new one.

Allow Our Experts to Take Care of Your Ford for Years to Come

We offer financing and service for all shoppers who want an easy car ownership experience. When you decide on the right new model for you, we'll work with your to figure out the future of payments for your model at a competitive price and plan that works with your budget. Just because you pre-order your Ford doesn't mean you need to pay in full or expect a heftier deposit than usual. In terms of service, we have plenty of Ford-trained experts here to provide you with routine service now and for many years down the line. We've got your back from the first few service appointments onwards.